Conditioning Treatment
A cleanse and hydrating treatment to restore softness, moisture, and manageability.
Service Description
Our conditioning treatment starts with a professional cleanse, followed by a designed treatment to deeply hydrate and soften the hair, improving manageability and overall hair health.
Cancellation Policy
Booking & Deposits: - A non-refundable deposit is required to secure all hair appointments. - Deposits are applied toward the service total at checkout. - Deposits are non-transferable outside of the rescheduling window. Cancellations & Rescheduling: - A minimum of 24 hours’ notice is required to cancel or reschedule. - Cancellations or reschedules made within 24 hours of the appointment will result in a forfeited deposit. - Repeated late cancellations or no-shows may result in restricted booking privileges. Late Arrival Policy: - A 15-minute grace period is provided. - Arrivals beyond 15 minutes may result in a shortened service, service modification, or rescheduling to respect scheduled clients. - Missed time does not qualify for refunds or discounts. Service Scope & Add-Ons: - Hair services are performed as booked. - Shampoo, styling, and additional services are not included unless specifically booked as add-ons. - Requests made during the appointment are subject to availability and may require rescheduling. Contraindications & Hair Condition: For safety and best results, services may be modified or declined if: - the hair or scalp shows signs of active irritation, open wounds, infection, or severe sensitivity - there is excessive matting, buildup, or compromised hair integrity - previous chemical services are undisclosed or incompatible with the booked service Clients are responsible for disclosing prior chemical treatments, recent color services, scalp conditions, or sensitivities before the appointment. Results & Expectations: - Results vary based on hair type, texture, history, and at-home maintenance. - Exact outcomes cannot be guaranteed, and dissatisfaction with results does not qualify for a refund. Policy Agreement: By booking a hair service at Pure Elegance Studios, you acknowledge that you have read, understand, and agree to this policy and all associated service guidelines.
Contact Details
17718 Chatsworth Street, Granada Hills, CA, USA
8184724683
eleganceiapura@gmail.com