Brow Shaping + Hard Wax

Cancellation Policy

Booking & Deposits: - A deposit is required to secure all waxing appointments. - Your deposit will be applied toward your service total at checkout. - Deposits are non-refundable. Cancellations: - Cancellations: must be made at least 24 hours in advance. - Cancellations within 24 hours will result in a forfeited deposit. Rescheduling: - Must be requested at least 24 hours in advance to transfer the same deposit to a new appointment time. - Rescheduling within 24 hours will result in a forfeited deposit (non-refundable). Late Arrival Policy: - A 15-minute grace period is provided. - Arrivals beyond 15 minutes may result in a shortened service or the appointment may need to be rescheduled to respect scheduled clients. Pre-Wax Preparation Requirements: - For your safety and to prevent skin lifting or irritation: - Please avoid exfoliating the area for at least 5 days prior to your appointment. - Discontinue use of retinol, tretinoin, or any other prescription or over-the-counter cell turnover products for at least 1 week prior to waxing in the treatment area. - Skin must be free of open wounds, irritation, sunburn, or active breakouts in the wax area. Results & Skin Response: - Temporary redness or sensitivity may occur after waxing and is a normal skin response. - Hair growth cycles vary by client, so timing of regrowth differs from person to person. - Following recommended aftercare helps reduce irritation and ingrown hairs. Service Adjustment Policy - To protect your skin, services may be modified or declined if the skin is not suitable for waxing at the time of appointment. - If contraindications or prep guidelines are not followed, the deposit remains non-refundable. Thank you for trusting Pure Elegance Studios with your waxing services. Your skin’s health and safety always come first.

Contact Details

• 17718 Chatsworth Street, Granada Hills, CA, USA

  8184724683

  eleganceiapura@gmail.com